How To Be Assertive In The Workplace

Focus On Leading

“The important thing to do is to stand up for yourself in a manner that doesn’t trample on other people,” says Bud Bilanich, author of Climbing The Corporate Ladder. “This is a good working definition of being assertive.” Bilanich stresses that if you’re in a leadership position, you have the right and, more importantly, the responsibility to direct the actions of others. “Don’t focus on being friends with the people you lead,” he advises. “Focus on leading them.”

So, how do you do this? Set goals with them and review their performance frequently. Provide them with positive, encouraging feedback when they do well, and redirect their behavior when they get off track.

Be Proactive

According to Dorothy Tannahill-Moran of NextChapterNewLife.com, assertiveness is a crucial trait in a leader. But what if you’re not naturally assertive? “You need to look at where you aren't asserting your opinion and direction, and think through those situations in advance,” says Tannahill-Moran. She suggests creating a “script” for yourself in advance. This approach allows you to work on your leadership skills in a proactive way.

Look for one opportunity each day to assert your opinions and direction—practice makes perfect! “Keep in mind that you are building a skill, which means it won't feel comfortable or fluid at first,” she says. “But the more you do it, the better you will be.”

Map Out A Plan Of Action

"Leadership is about directing people and you need to be clear about the expectations of the organization," says career coach Roshni P. Kumar. Kumar suggests creating a plan of action. For example, if you need to reach your office, the first thing you need to know is its location. Then, you determine the most effective route and guide others (management). "Once you are clear about your destination," she says, "then you can communicate effectively to your team—and that, my friend, is 'assertiveness.'"

Being assertive in the workplace takes practice, but once you hone this skill, you'll be better equipped to succeed as a leader.

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This article was originally published at an earlier date.